Dualog has launched a secure messaging service specifically for the maritime sector, the company’s first offering within its Workspace by Dualog suite, sources indicated on 12 October 2026.
The service, called Dualog Chat, provides a company-controlled messaging environment intended for both shipboard crews and shore teams. Channels are organised by vessel, rank and role to reflect operational structures on board and ashore.
Product and design
Every user on Dualog Chat is given a secure identity and the system does not rely on shared logins, the report states. That design choice is presented as a means to strengthen accountability and access control within company-managed communications.
Dualog describes Chat as the first service in Workspace by Dualog, signalling the product is part of a broader platform rather than a standalone app. The report frames Chat as a building block for wider workplace digital services offered under the Workspace brand.
How the channels work
Channels are organised around familiar maritime groupings, by vessel, rank and role, to reflect how crewing and management are structured. This channel approach is intended to give users discrete spaces for different operational and administrative conversations.
Dualog Chat is presented as a company-controlled space, which distinguishes it from generic consumer messaging apps by keeping administration, control and user identities under the company’s management. The report emphasises the absence of shared logins as a specific point of functionality.
Why secure messaging for shipping
The move comes against a backdrop in which communication at sea is often fragmented. The reports item highlights that fragmentation as a challenge the service aims to address, by providing a single, managed messaging environment for ship and shore teams.
A managed, identity-based messaging service may change how companies handle routine communications, safety notices and team coordination, because the environment is controlled directly by the company rather than by individual users. The report stops short of describing technical details such as encryption, retention or integration with other shipboard systems.
Dualog’s announcement, as reported, frames Chat as the inaugural application in a wider Workspace portfolio, indicating a strategic move to offer multiple, company-managed digital services tailored to the maritime workplace. The report gives the launch date as 12 October 2026 and identifies Chat as the first Workspace by Dualog service.
The introduction of Dualog Chat was presented in reports on 12 October 2026, and the report supplies the core facts about the product’s purpose, structure and management model. No further technical specifications, commercial terms or deployment plans were provided in the supplied item.
For shipping companies weighing communication tools, the announcement sets out a clear product proposition: a controlled messaging environment aligned to maritime roles and responsibilities, with individual secure identities and no shared logins. How widely the product is adopted and how it will integrate with existing on-board and shore systems were not detailed in the report.
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